Consumer Logins Endpoint Degradation

2024-09-09T21:00:00-04:00

Sep 9, 21:00 EDT
Resolved - On Monday, Sep 9th, at around 10:30 PM EST, we encountered a database problem that impacted consumer logins.

Consumers who haven’t logged in within the past 30 days may need to log in again on their apps. No other endpoints were affected during the outage.

The outage was fully resolved by 2:00 AM EST. We are continuously monitoring the situation. Thank you for your patience as we work to ensure system stability.